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IP500 Dual PRI card in a R11 system 1

johhnyphoenix

Systems Engineer
Joined
Jul 8, 2025
Messages
2
I need to change out Dual PRI card in an IP Office 500 V2 system. Is there anything special that needs to be done other than powering down system, installing new card, and powering back on. Just wanted to make sure the system would recognize new card and nothing else needed. Would it require loading firmware or anything like that since it is R11?
 
If it's a new card in a empty slot you just have to insert it an power up the system; the PRI card will be automatically recognized and enabled.

Viceversa if the slot is actually occupied by another daughter card I would recommend the following steps:
Power off the system then remove phisically the old daughter card
Power on the system and enter the config via Manager
Remove via Manager the unexisting card and the related trunks (save e reboot)
Power off it again and add the new card
Power on, DONE
 
This is an existing PRI daughterboard on a Phone8 card. Getting complaints of random static on calls. Thought I would try and replace the card to see if that resolves the issue. Not seeing any slips of errors in System Status. Was just going to try and replace the PRI daughterboard.
 

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