External call routing using the IP Office
External call routing using the IP Office
(OP)
Quick question - I have 2 DID ranges on my incoming PRI, one for extensions and the other for DID fax numbers. Since my fax server lives in another city I would like to turn around all the DID fax numbers and send them back out the PRI, replacing the first 8 digits with new ones. I know how to do this on the definity, but have no clue how to make it work on the IP Office.
TIA.
TIA.
RE: External call routing using the IP Office
RE: External call routing using the IP Office
When I do this, and call the number all I get is a busy signal, I have tested the number I am forwarding to and it is answering with a fax tone, plus I never see the call listed in the call-status application. If I remove the entry altogether from the Incoming Call Route area then it will ring, it displays in the call-status application and my operator console rings.
I have tried using 916665551212, 16665551212 and 6665551212 as the destination number and none seem to work.
TIA.
RE: External call routing using the IP Office
I would sugest the next step is to run a monitor trace on the out going lines to try to pin down the problem
RE: External call routing using the IP Office