×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

External call routing using the IP Office

External call routing using the IP Office

External call routing using the IP Office

(OP)
Quick question - I have 2 DID ranges on my incoming PRI, one for extensions and the other for DID fax numbers.  Since my fax server lives in another city I would like to turn around all the DID fax numbers and send them back out the PRI, replacing the first 8 digits with new ones.  I know how to do this on the definity, but have no clue how to make it work on the IP Office.

TIA.

RE: External call routing using the IP Office

the easiest way is to type the destination number into the destination fied when you set up the incomming call route.

RE: External call routing using the IP Office

(OP)
In the management util, under Incoming Call Route I have created an entry for the DID number (I've tried both the last 4 digits and the whole DID), with a Line Group ID of 0 like all the other extensions, a type of AnyVoice and the destination of the 10 digit extension to be forwarded to.

When I do this, and call the number all I get is a busy signal, I have tested the number I am forwarding to and it is answering with a fax tone, plus I never see the call listed in the call-status application.  If I remove the entry altogether from the Incoming Call Route area then it will ring, it displays in the call-status application and my operator console rings.

I have tried using 916665551212, 16665551212 and 6665551212 as the destination number and none seem to work.

TIA.

RE: External call routing using the IP Office

At least 1 of the above should be working

I would sugest the next step is to run a monitor trace on the out going lines to try to pin down the problem

RE: External call routing using the IP Office

30362, shouldn't you be using AnyData or Any as the bearer capability?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close