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VM PRO: problems with remote access

VM PRO: problems with remote access

VM PRO: problems with remote access

(OP)
Hi,

I have a problem with accessing VM remotely (e.g. mobile).
I have setup an incoming route with destination Voicemail, assigned a certain number (DID number) for VM access, and route that number to Voicemail. I've entered VM code in User/Voicemail, but it doesn't work.

I've also tried with "trusted location". In source number I put V before mobile number) , but it says again: "Remote access is not configured on this mailbox".

Any ideas?

 

RE: VM PRO: problems with remote access

I know this sounds silly but I have had this problem loads of times, and quite often just restaring the VMPro server seems to sort

RE: VM PRO: problems with remote access

(OP)
Thanks for the tip, it works now ...

RE: VM PRO: problems with remote access

Look at all the power options on the VMail Pro PC.  Make sure that nothing powers down or goes into stand-by mode.  Also check the settings on the network card.  Make sure it is hard coded for Half Duplex and 100 Base Tx.

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