Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

New and lost: DS2000 w/ Vanguard Digital VM

Status
Not open for further replies.
cat5guru

cat5guru

Technical User
Oct 11, 2003
9
US
I am working on a system that was recently installed by
another. Voicemail has not yet been complete. They are
not using AA yet...canceling VM service from provider.
The mailboxes are all working, and VM will send a MW light
and # of msg. to the sets when new message from a system phone. The lights are not being activated when a new message is left by a call from a co line that is transferred to VM by the receptionist. It transfers and
saves the message, I can see the light string outbound on
a port when I'm in DI-PA with the laptop. Tech support told
me that it should work, I was making his head hurt and that
he had to go. My head still hurts! We are on 02.11.00
software. Anyone know anything to help.
 
Sort by date Sort by votes
Nevermind the lights problem. I won't say that I have
it figured out, but it's fixed. I knew I had to be missing
something, so I took my ports out of VM ( DS 2000 ). Then I re-assigned them step by step. Odd that it still did not work until about 10 min. later. Started working and still does. Don't know exactly why, but glad to be beyond that.
Thanks anyway,
Cat5guru
 
Upvote 0 Downvote
The first and most important is you should upgrade the software to the latest version 3.3

Its not hard. we are dealers in this system and the reliability of it is fantastic.

If you have any questions with the system feel free to contact me.

 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

mhshane
  • Locked
  • Question
New to NEC PBX, need help with VM pw reset and some general questions 2
Replies
3
Views
1K
mhshane
mhshane
ramtel
  • Question
SL2100 Department Groups Ring ST500 Exts not digital Exts
Replies
3
Views
98
The mitel guy
The mitel guy
wirerun
  • Locked
  • Question
Nec sl1100 digital phone dead after reversed polarity
Replies
5
Views
435
wirerun
wirerun
R
  • Locked
  • Solved
SV9100 VE 100 - need to set number of rings before VM daytime
Replies
10
Views
1K
Ray4x4x4
R
DoubleDriveLine
  • Locked
  • Question
New Forum Software
Replies
9
Views
1K
DoubleDriveLine
DoubleDriveLine

Part and Inventory Search

Sponsor

Back
Top