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I ask alot of questions dont I

I ask alot of questions dont I

I ask alot of questions dont I

(OP)
Has anybody ever seen an Avaya tier 4 support person, or are they just a myth

RE: I ask alot of questions dont I

They exsists. We dont see much of them.

RE: I ask alot of questions dont I

I work on Tier 2 support for a reseller in the UK and when we have to pass on faults that we know are "IPO Features" bugs to you and me, we call Avay UK Tier 3 who sit 10 feet away from Tier 4, and they dont speeak to each other. When faults go to Tier 4 there is this "Black Void"...so if Avays own Tier 3 cant find Tier 4 what hope have the rest of us!!!

May all your IPOffices be littke ones!!!

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