×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Mailbox action leave mail transfer to Ext Greeting
2

Mailbox action leave mail transfer to Ext Greeting

Mailbox action leave mail transfer to Ext Greeting

(OP)
Hello, I'm trying to create a shortcut menu on the voicemail pro.

the plan is to receive the call, then give the option to choose 2 different languages, then select option 1 or 2 for the language, then have a message indicating the business hours, and then have the tone for customers to leave the message.

the issue is the way I have it right now, it goes to the greeting of the phone extension that I want to use for customers to leave voicemails, but I want it to go directly to the beep so customers leave the voicemail.

not sure if this is very clear


RE: Mailbox action leave mail transfer to Ext Greeting

Can't recall if it plays the mailbox greeting but try replacing the two Leave Mail actions with Listen actions.

Stuck in a never ending cycle of file copying.

RE: Mailbox action leave mail transfer to Ext Greeting

I usually use a voice question and in there I play the greeting and then record the message.

Avaya = differently programmed - same outcome

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque"

RE: Mailbox action leave mail transfer to Ext Greeting

2
Same as Westi, in the Voice Question, make the prompt ../Greetings/UserName_1.wav for the Mailbox's Greeting 1 and .../Greetings/UserName_2.wav for the Mailbox's Greeting 2. The user can maintain their own greetings from within their own mailbox.

RE: Mailbox action leave mail transfer to Ext Greeting

TTT goes the extra mile again showing how it is done.
pink because a picture says ...

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque"

RE: Mailbox action leave mail transfer to Ext Greeting

(OP)
thank you so much guys I never used this options before, all good.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close