Micros Checks are not Syncing to the Simphony server
Micros Checks are not Syncing to the Simphony server
(OP)
Hello,
I'm facing a synchronizing issue with some of my POS from certain branches to my Simphony 18.2 server.
A few checks are not showing or missing in the My-Micros reports.
I assume this causes the difference between My-Micros reports and local POS reports.
Has anyone faced this issue, and if so, have you been able to resolve this?
please help.
I'm facing a synchronizing issue with some of my POS from certain branches to my Simphony 18.2 server.
A few checks are not showing or missing in the My-Micros reports.
I assume this causes the difference between My-Micros reports and local POS reports.
Has anyone faced this issue, and if so, have you been able to resolve this?
please help.
RE: Micros Checks are not Syncing to the Simphony server
if you want you can reach me on cherifbj@gmail.com i can maybe help you out
RE: Micros Checks are not Syncing to the Simphony server
RE: Micros Checks are not Syncing to the Simphony server
RE: Micros Checks are not Syncing to the Simphony server
Yes, I can see many records with [ReqState]=3 and a few records with 0. How we can resync with the server?
I have attached the screenshot for your reference could you tell me [RecordType],[ServiceID] and [OfflinePosting] indicating what and also tell me [ReqState]=0 what it means
https://files.engineering.com/getfile.aspx?folder=...
RE: Micros Checks are not Syncing to the Simphony server
RE: Micros Checks are not Syncing to the Simphony server
RE: Micros Checks are not Syncing to the Simphony server
select
TO_CHAR(Reqtime,'YYYY-MM-DD hh24:mi:ss') Datetime,
case when MREQUESTS.ReqState='0' then 'Pending to Post'
when MREQUESTS.ReqState='1' then 'Posted'
when MREQUESTS.ReqState='2' then 'Failed Retry Later'
when MREQUESTS.ReqState='3' then 'Failed Rejected'
end as Enterprise_Posting_Status,
ReqState,count (reqstate) as Mrequest_Count from MREQUESTS
where TO_CHAR(Reqtime,'YYYY-MM-DD')>='2022-12-25'
group by MREQUESTS.ReqState,TO_CHAR(Reqtime,'YYYY-MM-DD hh24:mi:ss')
order by TO_CHAR(Reqtime,'YYYY-MM-DD hh24:mi:ss') desc ,ReqState ;
If you can send me the egateway logs and mm logs ,I can help to fix you issue or you can try to restart the caps server & IIS.
RE: Micros Checks are not Syncing to the Simphony server
RE: Micros Checks are not Syncing to the Simphony server
And use the checkid to find the checknum in Guest_check.