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j169 phone on cisco switch

j169 phone on cisco switch

j169 phone on cisco switch

(OP)
Hi All.

I am having an issue here that I need some assistance on.

I have an IP Office R11.0.0.2 connected to a Cisco Switch 2960-L. The customer has a voice and data vlan, so they can plug their computers into the back of the phone.

When I configure the switch as all access ports, my phone pulls an ip from the IP Office and comes up no trouble.

If I mark the port as a

switchport voice vlan 111, then the phone seems to try and log in, but gets to a point where all it says is "Aquiring Services".

Any idea of why this might be happening? The port to the IPO is only an access port in vlan 111.

Regards

RE: j169 phone on cisco switch

(OP)
Found the problem.

Our data guy was testing me.

He had put the port connecting to the ip address with a

CODE -->

switchport access vlan 111 
and

CODE -->

switchport voice access vlan 111 
... which turned it into a trunk.

Set the switchport access to the appropriate data vlan and the phone came up.

Regards

RE: j169 phone on cisco switch

it's always those data guys... :)

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