j169 phone on cisco switch 1

[azrael2000]

Hi All.

I am having an issue here that I need some assistance on.

I have an IP Office R11.0.0.2 connected to a Cisco Switch 2960-L. The customer has a voice and data vlan, so they can plug their computers into the back of the phone.

When I configure the switch as all access ports, my phone pulls an ip from the IP Office and comes up no trouble.

If I mark the port as a

switchport voice vlan 111, then the phone seems to try and log in, but gets to a point where all it says is "Aquiring Services".

Any idea of why this might be happening? The port to the IPO is only an access port in vlan 111.

Regards

 

[azrael2000]

Found the problem.

Our data guy was testing me.

He had put the port connecting to the ip address with a

switchport access vlan 111

and

switchport voice access vlan 111

... which turned it into a trunk.

Set the switchport access to the appropriate data vlan and the phone came up.

Regards

 

[qtelcom]

it's always those data guys...