(Solved!) Norstar Compact plus - Program Qu. Dialing 9 gives line 2 not line 1. (Solved!)
(Solved!) Norstar Compact plus - Program Qu. Dialing 9 gives line 2 not line 1. (Solved!)
(OP)
Thought I should post this as a fresh question. Thanks to help of people on here, have installed a new to me Compact plus Nortel system. Re programmed it to suit my needs and all good apart from one last question.
When I dial 9 for an outside line, it brings up line 2 not line 1. I would like it so that when I dial 9 it brings up line 1.
I had this problem when I setup my 6+16 years ago and carefully wrote down the procedure for changing it. I must have put it in a very safe place as I cannot find it anywhere.
Any advice would be much appreciated, I have looked online and through all the manuals I can find but cannot find details on this. I might well be using the wrong terminology.
Cheers,
Ben.
When I dial 9 for an outside line, it brings up line 2 not line 1. I would like it so that when I dial 9 it brings up line 1.
I had this problem when I setup my 6+16 years ago and carefully wrote down the procedure for changing it. I must have put it in a very safe place as I cannot find it anywhere.
Any advice would be much appreciated, I have looked online and through all the manuals I can find but cannot find details on this. I might well be using the wrong terminology.
Cheers,
Ben.
RE: (Solved!) Norstar Compact plus - Program Qu. Dialing 9 gives line 2 not line 1. (Solved!)
If you must call out on line 1 then you risk answering calls by mistake.
Work around is to terminate the lines backwards then use Feature * 81 to move line around on your phone.
Is there an issue calling out on line 2?
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RE: (Solved!) Norstar Compact plus - Program Qu. Dialing 9 gives line 2 not line 1. (Solved!)
Cheers, Ben.
RE: (Solved!) Norstar Compact plus - Program Qu. Dialing 9 gives line 2 not line 1. (Solved!)
It's not that it starts with Pool C, it will not jump to the other Pool.
If you put 4 lines in Pool X (any pool) then the bottom line 4 will be chosen 1st then line 3 and so on.
If you go into sets you can tell it's Prime Line to use Line X instead of a Pool.
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www.curlycord.com
Toronto, Canada
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RE: (Solved!) Norstar Compact plus - Program Qu. Dialing 9 gives line 2 not line 1. (Solved!)
RE: (Solved!) Norstar Compact plus - Program Qu. Dialing 9 gives line 2 not line 1. (Solved!)
Is there and specific reason you do not just assign the lines to the phone/s and press the line you want to dial out? since you only have 2 lines.
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www.curlycord.com
Toronto, Canada
Add me to LinkedIN
RE: (Solved!) Norstar Compact plus - Program Qu. Dialing 9 gives line 2 not line 1. (Solved!)