Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


IP Office Receptionist Console screen pop

IP Office Receptionist Console screen pop

IP Office Receptionist Console screen pop

Hi guys, i am using receptionist console to pop up a text file for customised greetings (serviced office where they answer a DID with a specific greeting).

I have an incoming call route for our PRI which has 200 DID, however the line group is 1 and number is blank so its a default route. This default route maps to a hunt group.

When calls come in, the Receptionist Console is showing that i have dialled the hunt group number (it doesnt show the DID that was dialled).

Is there any way to have the console detect the full dialled DID (this is certainly being shown in status) as opposed to huntgroup - for this i have to create a huntgroup for each company i want to pop a custom text file for this is double work for a lot of DIDs)


RE: IP Office Receptionist Console screen pop

Not sure if this will work for you, but you could add a tag to the ICR with the DID number.

RE: IP Office Receptionist Console screen pop

Uh...why not just specify the DID in the incoming number and be done with it?

I used to be an ACE. Now I'm just an Arse.

RE: IP Office Receptionist Console screen pop

Thanks guys, that works for me, will just use the MSN to create all DIDs and send to the main reception hunt group and give that a whirl

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close