Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Symposium Contact Center on Comapny Domain

Symposium Contact Center on Comapny Domain

Symposium Contact Center on Comapny Domain

Hi all

we are looking at our Symposium Contact Center setup and it is on it's own workgroup.

is there a risk of adding it to our company domain? it would be easier for backups

what are the risk involved in adding to the Domain? is it an easy process?


RE: Symposium Contact Center on Comapny Domain

Version dependent. What version are you running? Also dependent upon whether co-resident applications and which applications (CCMS, CCMA, CCT, CCMM).

Some of the general rules regardless of version:
Do not put in a container with all other servers as there are special requirements.
- only certain hotfixes may be applied
- certain directories/files should not be included in virus scans
- special instructions for shutdown/restart, especially on older versions.
- special time synchronization and daylight saving requirements (not to active directory source)
The best backups are done with the Symposium software. While it is good to backup the O.S. and other files and directories when making changes to the server (hotfixes, etc.), day to day changes occur in areas where the contact center backup tool is better.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close