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Understanding dialing plan for fordwarding messages

Understanding dialing plan for fordwarding messages

Understanding dialing plan for fordwarding messages

(OP)
I having a little problem with fordwarding messages or sending messages that I do not understand hoe it works or where to look for it in the Octel configuration.

The situation is this:

A user calls his voicemail and chooses the option to send a message, he records the message and then chooses the destination. He preses 274 plus the mailbox. He says 274 means the city where the user that he wants to send the message is.

So I have been trying to see where this configuration is in the Octel or how does this work.

Can anyone explain it to me?

RE: Understanding dialing plan for fordwarding messages

What type of OCTEL do you have?

The "274" is the prefix or destination dialing code for a given city. After the prefix the wanted mailbox is entered.

It is like dialing 9 to get a public line or dial 0 for the operator.
 

///doktor

RE: Understanding dialing plan for fordwarding messages

(OP)
Thanks Dok.

One question is this configured in the Octel or in the switch (PBX)?

RE: Understanding dialing plan for fordwarding messages

In the OCTEL.
What type of OCTEL do you have?
 

///doktor

RE: Understanding dialing plan for fordwarding messages

(OP)
I belive is a 200 but I'm not sure, is there a way to get that info in the configuration?

RE: Understanding dialing plan for fordwarding messages

(OP)
when I put the instruction .l num (list numbering-plan) I saw the destinations of each city.

Now that I know that the Octel has this numbering plan, how does the Octel route to the message to each city?

I don't think it does it by LAN connection because I do no see any LAN connection to the Octel.

RE: Understanding dialing plan for fordwarding messages

What version are you running on the Octel 200?  Do you use OctelNet between your sites to connect the voice mail systems?

RE: Understanding dialing plan for fordwarding messages

(OP)
I belive the version is S.4.1.0-2 and I do not know if I'm using OctelNet, how do I find out how are this sites connected?

RE: Understanding dialing plan for fordwarding messages

OCTEL net requires a license, so we can see it from the @l f.
Please post it.

///doktor

RE: Understanding dialing plan for fordwarding messages

(OP)
here is what I get

@l f

---------------- SYSTEM SOFTWARE RELEASE S.4.1.0-2 (01/26/01) ----------------
FRI 03/25 15:41:39  2011  CORDIS  ID:212107  S/N:212107  PBX:74

MODEL TYPE: OCTEL OVERTURE 200  
SERIAL NUMBER: 212107
FEATURE PACKAGES:
 SW-40001  SW-40003  SW-40004  SW-40007  SW-40008  SW-40009  SW-40019  SW-40023
 SW-40031  SW-40034  SW-40047  SW-40052
--------------------------------------------------------------
                     Authorized    Used    Unused    Installed
           ---------------------------------------------------
Ports :    Analog            --       0         0            0
           Fax               --       0         0            0
           DSP                0       0         0            0
           PIC               16      16         0           16

MBXs :     Voice            550     528        22         5000
           Non-Voice       4472       0      4472         5000
           VMB              100       0       100         5000
           Fax              125       1       124         5000

Storage :  Hours             15      10         5          339
--------------------------------------------------------------

MAXIMUM NUMBER OF DRIVES: 3
MAXIMUM NUMBER OF PORTS: 64
MAXIMUM NUMBER OF SCHEDULE TABLE ENTRIES: 8
NUMBER OF LANGUAGES: 2

RE: Understanding dialing plan for fordwarding messages

SW-40052 is the OctelNet Analog Net package
SW-40004 is the VoiceNet Analog Net package

You can check these settings for how your setup is:
OCTELNET ANALOG NETWORKING (SW-X0052)
CODE: ONET
COS ATTRIBUTES
17 May send network messages immediately
18 May send network messages only at night
SYSTEM PARAMETERS
62 NET: Night delivery start time
63 NET: Night delivery end time
68 NET: Remote delivery attempt limit
69 NET: Remote delay before retry (minutes)
70 NET: Message delivery mode default
184 APRG: Define threshold (days) for network names
187 NET: Maximum simultaneous network outcalls
199 NET: Creator mailbox for returned messages
247 OCTELNET: Allow casual message receive
248 OCTELNET: System mailbox
249 OCTELNET: Wakeup attempt limit
250 OCTELNET: Retrieve names only at night
251 OCTELNET: Enable ASCII name verification
252 OCTELNET: Max fax transmit time
TABLES
Route Table +
Location Table +
Numbering Plan Table +

AND:
VOICENET® ANALOG NETWORKING (SW-X0004)
CODE: VNET
COS ATTRIBUTES
2 Dedicated to messages from network protocol 2
locations
17 May send network messages immediately
18 May send network messages only at night
99 Block live network calling
SYSTEM PARAMETERS
62 NET: Night delivery start time
63 NET: Night delivery end time
67 NET: Max beeps for remote connect
68 NET: Remote delivery attempt limit
69 NET: Remote delay before retry (minutes)
70 NET: Message delivery mode default
89 NET: Use trunk reconnect codes
90 NET: Reconnect code after trunk access
91 NET: Reconnect code after 3rd party hang
92 NET: Complete transfer to trunk
103 NET: Remote delay before DTMF signaling
129 NET: Limit online quality test
152 NET: Remove network prompt for quick logon
181 NET2: Max protocol 2 message length (blocks)
184 APRG: Define threshold (days) for network names
187 NET: Maximum simultaneous network outcalls
199 NET: Creator mailbox for returned messages
200 NET: Play prompt during network outcall
TABLES
Route Table +
Location Table +
Numbering Plan Table +

Check the I/M manual for List Net commands.

RE: Understanding dialing plan for fordwarding messages

Here is the full list of OCTEL licenses..

You can check the licenses activated on your OCTEL Serenade Overture 200/300 server and also the VMX-100.

Use the command @L F.

For the X in the part numbers below, substitute 4 for the OCTEL Serenade 200 and 3 for the OCTEL Serenade 300.

For the OCTEL/VMX-100 substitute X with 1.(Not all licenses go with the VMX-100).

Feature /// Description

SW-X0003 /// OCTEL Mailbox Manager
SW-X0004 /// Voicenet. Remote Analog Networking.
SW-X0007 /// Fax Mail Plus (Hardware: FAX4/FAX8 board)
SW-X0008 /// Name and Greeting Redundancy.
SW-X0009 /// Message Redundancy.   
SW-X0015 /// AMIS analog Networking.
SW-X0019 /// Single Digit Menues (press 1 for Sales...)
SW-X0020 /// Incomming Call Restriction.
SW-X0021 /// Call Queuing / FIFO Queuing.
SW-X0022 /// OCTEL Forms / Scripted Prompting.
SW-X0024 /// Works for Serenade.
SW-X0026 /// Works for Serenade with the OCTEL 200/300.
SW-X0027 /// Works for Serenade Application Developm. Kit.
SW-X0028 /// Works for Serenade 3270 Host Interface.
SW-X0029 /// Works for Serenade Application Contr.Messag.
SW-X0030 /// Works for Serenade Local Database Access.
SW-X0031 /// Adaptive Integration.
SW-X0032 /// Works for Serenade Distributor's Application Developm. Kit.
SW-X0033 /// Works for Serenade Async. Host: 1-16 Sessions.
SW-X0035 /// Works for Serenade Async. Host: 17-32 Sessions.
SW-X0036 /// Expand the the OCTEL Overture 200/300 to the XL version.
SW-X0049 /// Remote Digital Networking.
SW-X0050 /// VMX 5000 User Interface.
SW-X0052 /// OCTELNet Analog Networking.
SW-X0053 /// Domain Digital Networking.
SW-X0055 /// TTD/TTY.
SW-X0056 /// Digital Gateway for the OCTEL Overture 200 only.
SW-X0057 /// LAN Backup and Restore


There are more Features, I think.
Post them, so we can have the full list!

 

///doktor

RE: Understanding dialing plan for fordwarding messages

When you enter .L Num what do you see?

RE: Understanding dialing plan for fordwarding messages

(OP)
I entered L F and l num and here is what I got:

@l f

---------------- SYSTEM SOFTWARE RELEASE S.4.1.0-2 (01/26/01) ----------------
TUE 03/29 08:45:10  2011  CORDIS  ID:212107  S/N:212107  PBX:74

MODEL TYPE: OCTEL OVERTURE 200  
SERIAL NUMBER: 212107
FEATURE PACKAGES:
 SW-40001  SW-40003  SW-40004  SW-40007  SW-40008  SW-40009  SW-40019  SW-40023
 SW-40031  SW-40034  SW-40047  SW-40052
--------------------------------------------------------------
                     Authorized    Used    Unused    Installed
           ---------------------------------------------------
Ports :    Analog            --       0         0            0
           Fax               --       0         0            0
           DSP                0       0         0            0
           PIC               16      16         0           16

MBXs :     Voice            550     528        22         5000
           Non-Voice       4472       0      4472         5000
           VMB              100       0       100         5000
           Fax              125       1       124         5000

Storage :  Hours             15      10         5          339
--------------------------------------------------------------

MAXIMUM NUMBER OF DRIVES: 3
MAXIMUM NUMBER OF PORTS: 64
MAXIMUM NUMBER OF SCHEDULE TABLE ENTRIES: 8
NUMBER OF LANGUAGES: 2
@
@u

--------  SYSTEM CONFIGURATION UPDATE  --------

TUE  03/29/2011 08:45:18  CORDIS    ID:212107  S/N:212107  PBX:74

At the dot (.), enter ? for HELP.
.l num
  LST:
NETWORK       INITIAL        NETWORK     NUMBER    NUMBER OF
LOCATION      DIGITS         MAILBOX     OF DIGITS DIGITS TO STRIP
NAME          EXPECTED       LENGTH      TO STRIP  FROM SELF
--------      --------       -------     --------- ---------
RARITA        423            7           3         0        
IRVINE        335            7           3         0        
AMERSH        654            7           3         0        
ROCHES        542            7           3         0        
STRASB        786            7           3         0        
MIAMI         551            7           3         0        
WARREN        644            7           3         0        
SOMERV        270            7           3         0        
CORNEL        272            7           3         0        
SANANG        273            7           3         0        
SANLOR        278            7           3         0        
CINCIN        276            7           3         0        
ALBUQU        274            7           3         0        
ROGERS        397            7           3         0        
FARMIN        384            7           3         0        
IRVIN1        381            7           3         0        
SKILLM        340            7           3         0        
NEWBR1        360            7           3         0        
NEWBR2        313            7           3         0        
RARIT1        321            7           3         0        
LASPIE        366            7           3         0        
NORTHB        361            7           3         0        
ROYSTO        342            7           3         0        
DALLAS        364            7           3         0        
PISCAT        620            7           3         0        
MONTRE        358            7           3         0        
ARLING        539            7           3         0        
ELPASO        541            7           3         0        
SHERMA        365            7           3         0        
SOUTHI        252            7           3         0        
TAMPA         251            7           3         0        
PETERB        540            7           3         0        
LANCAS        388            7           3         0        
QUEBEC        574            7           3         0        
RAYNHA        363            7           3         0        
NORTH1        362            7           3         0        
CAGUAS        369            7           3         0        
BEERSE        295            7           3         0        
GURABO        291            7           3         0        
TAMPA1        292            6           3         0        
TITUSV        290            7           3         0        
MILPIT        383            7           3         0        
CABORO        370            7           3         0        
FTWASH        580            7           3         0        
ROUNDR        581            6           3         0        
WESTWO        534            7           3         0        
LOSANG        481            7           3         0        
WILMIN        572            7           3         0        
SANGER        344            7           3         0        
RARIT2        420            7           3         0        
RARIT3        440            7           3         0        
RARIT4        414            7           3         0        
MANATI        444            7           3         0        
SPRING        390            8           3         0        
MILLTO        450            8           3         0        
WILMI1        452            7           3         0        
DAYTON        240            7           3         0        
CORMIA        824            7           3         0        
CORMIA        512            7           3         0        
FREEMO        216            7           3         0        
BIOSEN        211            7           3         0        
SOMER1        565            7           3         0        
ANNARB        227            7           3         0        
WARSAW        710            7           3         0        
EESTOR        215            7           3         0        
MENLOP        231            7           3         0        
NASHVI        622            7           3         0        
TORONT        576            7           3         0        
MARKHA        421            7           3         0        
BOTAN1        664            6           3         0        
ROGERS        385            7           3         0        
LISLE         213            6           3         0        
BLOOMI        322            7           3         0        
NYONTA        443            7           3         0        
TITUS1        299            7           3         0        
TRENTO        517            7           3         0        
LASPI1        594            7           3         0        
PRUSSI        868            7           3         0        
NEWYOR        628            7           3         0        
DORADO        235            7           3         0        
CARDIF        653            7           3         0        
STGILE        655            7           3         0        
MISSIS        575            6           3         0        
SANDIE        636            7           3         0        
RODEN         219            7           3         0        
JUAREZ        510            7           3         0        
.
 

RE: Understanding dialing plan for fordwarding messages

Looks like destination 274 is Albuquerque which has a 7 digit transport that strips the initial digits then sends to a 4 digit mailbox.

NETWORK       INITIAL        NETWORK     NUMBER        NUMBER OF
LOCATION      DIGITS         MAILBOX     OF DIGITS     DIGITS TO STRIP
NAME          EXPECTED       LENGTH      TO STRIP      FROM SELF
--------            --------          -------         ---------          ---------
ALBUQU         274            7           3                0

Can you confirm the 4-digit mailbox on the remote system exists?

RE: Understanding dialing plan for fordwarding messages

(OP)
does the remote mailbox have to exist in my local Octel?

Know how does this communication work? Does it call the other mailbox?

The reason I'm asking this is because the Octel mailbox is going to be reaplaced by a CallPilot 600r, I what to know how this communications work and see if I can do the same thing with the CallPilot.

RE: Understanding dialing plan for fordwarding messages

No, it is a routing method to send to a networked machine.  

Think of it this way:
The 274 identifies the remote system.  The mailbox numbers can be the same on all machines but when sending messages the routing number makes it a unique identifier of what machine it goes to.

When the message arrives at the networked machine it is intended for then it strips the first three digits and sends the message to the mailbox on that machine.

I am not familiar with CallPilot but you would need a network method between destinations to continue to transport messages in your voice mail stategy.

RE: Understanding dialing plan for fordwarding messages

(OP)
So I'm guessing that when you say ntwork method you don't mean IP, it could be a dialing plan between sites.

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