I was in a COS (Octel 300XL)which had Attribute 114 "enable extended absence greeting", which when recorded did not play "goodbye" and disconnect callers. Doctor previously told me Attribute 4 was necessary and seemed to correct the problem. I had 10 other staff put in this COS, however they are unable to record an extended absence greeting - pressing 47 plays "that function is not available". Also, I deleted my extended absence greeting and now hear the same and am unable to re-record my greeting. Telecom is having trouble correcting this.
Red Flag Submitted
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