×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Disabling auto day/night features & call intercept ...

Disabling auto day/night features & call intercept ...

Disabling auto day/night features & call intercept ...

(OP)
Hi there -

Am trying to help a person that I set up in Texas with their system. They're having some problems. Here's what I did:

1. Initially, I set the DAY/NIGHT mode to AUTO so that during normal hours, the phones would ring, and then at night, the VP would answer them immediately. This seems to have somehow gotten goofed up and now it's answering all calls immediately.

They just want to turn this feature off and have it ring "normally" (answer after 4 rings) all of the time. How do I do that?

2. I'm guessing that I need to change the call intercept feature to tell the voice processor to pick up the calls after a certain amount of rings. What are the program numbers for Call Intercept Day/Night?

I can do this stuff with great ease when I'm sitting at the console, but to do this from memory is more difficult! Thanks so much for the help ... much appreciated!

RE: Disabling auto day/night features & call intercept ...

The intercrept ext. program D/N  409/410.  You may need to check 407/408 if it picking up immediatety.{DIL}
Day/Night service switching program is 101.

Good Luck

BTBZ

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close