Hi there -
Am trying to help a person that I set up in Texas with their system. They're having some problems. Here's what I did:
1. Initially, I set the DAY/NIGHT mode to AUTO so that during normal hours, the phones would ring, and then at night, the VP would answer them immediately. This seems to have somehow gotten goofed up and now it's answering all calls immediately.
They just want to turn this feature off and have it ring "normally" (answer after 4 rings) all of the time. How do I do that?
2. I'm guessing that I need to change the call intercept feature to tell the voice processor to pick up the calls after a certain amount of rings. What are the program numbers for Call Intercept Day/Night?
I can do this stuff with great ease when I'm sitting at the console, but to do this from memory is more difficult! Thanks so much for the help ... much appreciated!
Am trying to help a person that I set up in Texas with their system. They're having some problems. Here's what I did:
1. Initially, I set the DAY/NIGHT mode to AUTO so that during normal hours, the phones would ring, and then at night, the VP would answer them immediately. This seems to have somehow gotten goofed up and now it's answering all calls immediately.
They just want to turn this feature off and have it ring "normally" (answer after 4 rings) all of the time. How do I do that?
2. I'm guessing that I need to change the call intercept feature to tell the voice processor to pick up the calls after a certain amount of rings. What are the program numbers for Call Intercept Day/Night?
I can do this stuff with great ease when I'm sitting at the console, but to do this from memory is more difficult! Thanks so much for the help ... much appreciated!
