I'm running XP Pro, fresh install without SP2. Novell is 5, the client is either 4.9 or 4.9SP2. Norton 8.0. The printers have static IP's, and the printer drivers were downloaded from the HP website just last week. I'd forgotten until after I'd posted that I'd installed some software that sends documents via email. That piece of software installed a printer, and it was the only one that wasn't deleted. I have those people looking into this too. Thanks for all the input.