Wildcards and Shortcodes!! 1

[quazimotto]

Fellas,

Greetings! Can you you use wildcards and shortcodes for Incoming Routes?

Thanks/Quaz

 

[intrigrant]

wildcards for DDI number : yes
shortcodes as destination : yes
How?

http://marketingtools.avaya.com/knowledgebase

 

[amriddle01]

Start here:

· Incoming Number: Default = Blank (Match any unspecified)
Matches to the digits presented by the line provider. A blank entry matches all calls that do not match other entries. By default this is a right-to-left matching.

· * = Incoming CLI Matching Takes Precedence

· – = Left-to-Right Exact Length Matching
Using a - in front of the number causes a left-to-right match. When left-to-right matching is used, the number match must be the same length. For example -96XXX will match a DID of 96000 but not 9600 or 960000.

· X = Single Digit Wildcard
Use X's to enter a single digit wild card character. For example 91XXXXXXXX will only match DID numbers of at least 10 digits and starting with 91, -91XXXXXXXX would only match numbers of exactly 10 digits starting with 91. Other wildcard such as N, n and ? cannot be used.

· Where the incoming number potentially matches two incoming call routes with X wildcards and the number of incoming number digits is shorter than the number of wildcards, the one with the shorter overall Incoming Number specified for matching is used.

· i = ISDN Calling Party Number 'National'
The i character does not affect the incoming number matching. It is used for Outgoing Caller ID Matching, see notes below.

· Incoming Sub Address: Default = Blank (Match all)
Matches any sub address component sent with the incoming call. If this field is left blank, it matches all calls.

· Incoming CLI: Default = Blank (Match all)
Enter a number to match the caller's ICLID provided with the call. This field is matched left-to-right. Number options are:

· Full telephone number.

· Partial telephone number, for example just the area code.

· ! : Matches calls where the ICLID was withheld.

· ? : for number unavailable.

· Blank for all.

and....

· Destination: Default = Blank, Software Level = Up to 4.0 only.
For IP Office 4.1+ this option has moved to the Incoming Call Route | Destinations tab. Select the destination for the call from the drop-down list box which contains all available extensions, users, groups, RAS services and voicemail. System short codes and dialing numbers can be entered manually. Once the incoming call is matched the call is passed to that destination.

· Drop-Down List Options
The following options appear in the drop-down in the following order:

· Voicemail allows remote mailbox access with Embedded Voicemail, Voicemail Lite or Voicemail Pro. Callers are asked to enter the extension ID of the mailbox required and then the mailbox access code.

· User Names

· Hunt Groups Names

· AA:Name directs calls to an Embedded Voicemail auto-attendant services.

· Manually Entered Options
The following options can be entered manually into the field.

· VM:Name Directs calls to the matching start point in Voicemail Pro.

· A . matches the Incoming Number field. This can be used even when X wildcards are being used in the Incoming Number field.

· A # matches all X wildcards in the Incoming Number field. For example, if the Incoming Number was -91XXXXXXXXXXX, the Destination would be XXXXXXXXXXX.

· Text and number strings entered here are passed through to system short codes, for example to direct calls into a conference. Note that not all short code features are supported.



ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[quazimotto]

Thanks , Guys. Great graphic, Intrigrant. Amriddle, thanks for taking the time to respond in length.

Quaz

 

[amriddle01]

No worries

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[intrigrant]

amriddle is a collector of stars, you should give one to him as he have taken the time to collect the data from the RTFM site for you.
Be gratefull.

 

[hairlessupportmonkey]

fastest copy'n'paster in the west.