why 2008 & 3903 not working? 1

[mrnme]

i build two phone one 2008 and the other one is 3903, both with the same DID number and roll over. 2008 can not transfer the call or if 2008 put a call on hold, the 3903 can not pick it up and answer. what is wrong? any help appriciated. thanks.

 

[dnc16]

If it is programmed as an SCR then one set busys the other set out. If you want 1 set to be able to pick up the line from the other set, change POD to POA in the CLS.

 

[johnpoole]

scr's work that way. mcr's don't.. with the same scr cls poa it will work like a key system.. with mcr's it works like a pbx.. i answer mcr 2000, to give that call to another user with mcr 2000, i transfer to 2000.. if the 1st post did not fix the problem, post the tnb's

john poole
bellsouth business
columbia,sc

 

[TAnselm]

Also check that you are not using exclusive hold in the class of service.

 

[mrnme]

thanks a lot. it works now.