Oh, against my recommendations - they went with Treo 650s. Not a bad device in itself. But the Versa mail software stinks. I am not 100% up on Palm OS - so I don't know if there are other 3rd party email clients or not. I can get IMAP to work fine on Pocket PC PDA - but not on the Verizon Treo with Versa Mail. Give it, the Pocket PC is accessing over a hot spot or Wi-Fi - the Treo PDA through Verizon's Nation Access Network. So I don't know if the issue lies in the Versa mail software or the Verizon Network - can surf just fine.