What is wrong in the logic of this vector? 1

[Montero84]

Hello,

I hope someone can tell me what I am missing in the logic of this vector. it fails when it reach step 4 from 1pm to 2:30pm. It works fine but at 1:00pm it is not going to step 15 but to queue instead. here is the vector:

CALL VECTOR

Number: 10 Name: Business Offices
Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? n EAS? n G3V4 Enhanced? n ANI/II-Digits? n ASAI Routing? n
Prompting? n LAI? n G3V4 Adv Route? n CINFO? n BSR? n Holidays? y

01 wait-time 0 secs hearing ringback
02 goto step 13 if holiday in table 1
03 goto step 15 if time-of-day is mon 1:00 to fri 2:30
04 goto step 7 if time-of-day is mon 2:31 to fri 19:59
05 goto step 17 if time-of-day is all 20:00 to all 07:59
06 queue-to split 7 pri m
07 wait-time 15 secs hearing music
08 announcement 1010
09 wait-time 30 secs hearing music
10 announcement 1020
11 goto step 9 if unconditionally
12 stop
13 disconnect after announcement 1030
14 stop
15 disconnect after announcement 1040
16 stop
17 disconnect after announcement 1050
18 stop
19
20
21

 

[4merAvaya]

In step 3 it will always go to step 15 beginning on Monday at 1:00 AM and not stopping till Friday at 2:30 AM. I think you may want to use your step 5 first to act as a filter then change your times to 'all':

01 wait-time 0 secs hearing ringback
02 goto step 13 if holiday in table 1
03 goto step 17 if time-of-day is fri 20:00 to mon 08:59
04 goto step 17 if time-of-day is all 20:00 to all 08:59
05 goto step 15 if time-of-day is all 13:00 to all 14:30
06 queue-to split 7 pri m
07 wait-time 15 secs hearing music
08 announcement 1010
09 wait-time 30 secs hearing music
10 announcement 1020
11 goto step 9 if unconditionally
12 stop
13 disconnect after announcement 1030
14 stop
15 disconnect after announcement 1040
16 stop
17 disconnect after announcement 1050
18 stop
19
20

Kevin

 

[Montero84]

Kevin,
Thanks so much for replying.

So, the vector should send to queue from 9am to 1pm and from 2:30pm to 8pm otherwise it will go to the announcement that are programed? right? it make sense now but I wanted to confirm. Thanks again!