voicemail ports in MSB LOG OUT

[mx103]

My Option 11C is running on a worn out UPS system causing intermitant power cycles. When the PBX powercycles my voice mail ports com up in a MSB LOG OUT state. The only way to get them back is to have an onsite person reset the card 7 1. Today I have nobody on site.

Is there a way to get the ports back in service remotely?
I have tried DISU and DISC then re-enable, with no luck.

If not is the a way I can do a remote system restart?
REQ ISS

VERSION 1411
RELEASE 18
ISSUE 30 + H

 

[GHTROUT]

I'm not sure the "XSL" works on your release, but it's worth a try: thread798-1154514


~~~
[small]GHTROUT.com | Get the Input/Output Manuals | Tek-Tips FAQs | Recent Replies[/small]

 

[tnphoneman]

Not on Meridian Mail

Signature===========================================

http://www.greatwhitetechnologies.com

Aastra Authorized Reseller

 

[mx103]

I seemed to be able to fix my problem by removing MSB option on my voice mail TN's. Voicemail system is Octel

Is MSB a requirement? From all the testing I did I could not identfy a reason for it to be there.

 

[mx103]

Sorry I forgot to post this

TNB

TN 7 1

DATE
PAGE

DES


DES OCTEL1

TN 007 0 00 01
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN
TGAR 8
LDN NO
NCOS 1
RNPG 0
SCI 0
SSU
XLST
CLS CTD FBD WTA LPR MTD FND HTD ADD HFD
MWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LND CNDA
CFTD SFD MRD DDV CNID
ICDD MCTD
GPUD DPUD DNDA CFXA ARHD CNTD CLTD ASCD CPFA CPTA ABDD
CPND LANG: ENG
HUNT
LHK 0
PLEV 02
SPID NONE
AST
IAPG 0
PRI 01
LANG 0
KEY 00 ACD 6400 6901
AGN
01 SCR 6910 MARP
02
03
04
05
06 MSB
07
08
09
10
11
12
13 MIK
14 MCK
15 TRN
DATE 27 AUG 1999

 

[telebub]

In Meridian Mail and CallPilot you turn the ALOG prompt to YES in the ACD Queue programming. I'm not an Octel guy but can you program ALOG as YES for its queue (6400) so the ports auto login?

War Eagle!!