Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

VMPro transfer to extension voicemail, but specify which greeting

Status
Not open for further replies.

busster

Technical User
Joined
Dec 13, 2004
Messages
960
Location
US
I would like an option within VMPro 9.0 to send to a specific extension voicemail, but also choose which greeting within this extension mailbox, the outside caller gets.

Within one autoattendant tree, they would hear greeting 1, within a separate autoattendant tree, would go so the same mailbox, but hear greeting 2.

 
you could create huntgroups and have the specific user in them (logged out if you only want vm or logged in if the phone should ring first) then broadcast the messages so that the user only has to log into one mailbox.
The different HG's have different greetings

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
 
How about using a Voice Question, playing a recording in place of a mailbox greeting, playing a beep, and recording a message from the caller. Deposit in the mailbox of choice.
 
Hi Guys,

know this is not my thread but could one of you guys perhaps add a link to where I can find some decent VM Pro examples. I am replicating AACC and Nortel call pilot onto an Avaya IPO Select , ACCS and VMPRO.

Regards
 
@Takst3r As you said, this is not you thread. Open your own thread and do two things:
1 ask for links to VM Pro examples
2 Tell what you want to achieve in detail. most of us are not familiar with Nortel , at least I am, and to be of any help it would be nice to know what you want in detail.

Then in the end you get what you want, btw there is also a Nortel forum here still alive and kicking, maybe crosspost your question may deliver more results.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top