VM PRO 4.0.18.2

[dphoneguy24]

Anyone have any problems with users' passwords blanking out? A user will setup their mailbox and later can't get in with the password they setup. If you pull Manager up you don't see any **** in the voicemail code areas. If you try to login to vmail again and just press # when asked for a password, it will walk you through password setup again.

dphoneguy24

 

[TheDoz]

The only time I had that happen is when I have Manager open and talking to the IP Office. If any one changes thier access code while you are programing, when you do a save their old password or no password is thier instead of the new password. Other than that, hav'nt had that problem you described.

"The lack of money is the root of all evil

 

[dphoneguy24]

I agree, but that isn't what is happening. I had a user (as I watched them) login to their mailbox with a password. No problem. If I then go and pull the config, their voicemail code lines are blank under the VM tab.

dphoneguy24

 

[ronromano]

As I recall, this happend to me in 3.2 and it was a firewall issuue. have you run the firewall batch file?

 

[kwing112000]

I had this happen alot 3.1/3.2. Even if i set a password in the manger it would clear out. 3.2.54 was the fix. Maybe it has reappeared in 4.0. i have been told to use 4.0.15 even with a 4.0.7 system.

 

[wesblevins]

Firewall batch file? We're having this issue as well. Can someone elaborate on this batch file?

Thanks!

 

[ronromano]

Avayafw.bat its a batch file that opens ports on windows firewall. You can get it on the marketingtools site.