VistaScan Problem

[drummond]

I am running windowsXP Home edition and am having problems installing my scanner, had it running fine on my last computer which had WindowsXP pro on it and I got this new unit. when I try to instal I get box popping up " 16 bit windows subsystem" " C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications."

any help with this would be appreciated. Thank you........John

 

[bcastner]

Quick fix:

http://www.amigaforever.com/kb/6-104.html

Microsoft KB:

http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

Discussion:

http://windowsxp.mvps.org/16bit.htm

 

[drummond]

Thank you bcastner the Autoexec.nt was missing, put it back in windows system32 and am back up and running.......John

 

[bcastner]

Now it remains to resolve why this file is disappearing so often for so many. I do not recall the thread in which linney and I traded links and a discussion of this; but:

. some suggestions are that it is a consequence of Service Pack 2;

. others view that as nonsense, it is a likely malware issue.

I happen to think at the moment with the group who votes malware.

Please be sure to do a malware scan after you sort the scanner issue. faq608-4650

Best wishes,
Bill Castner