Can someone help me in understanding - how can I copy the announcement on the VAL board thru VAL manager. When I try to upload a wav or mp3 file on the VAL board, the VAL manager gives me an error that the compression is not supported. Avaya local support says that the file should be recorded either as a alaw or mu-law codecs?? I don't understand how can I change the existing files to the VAL supported formats...
Can someone help..
Can someone help..