USB issue -- KB822603 hotfix problem

[jsteph]

I have XP Pro SP2. I installed a USB 2.0 pci card, and when I plug in a USB device it says:

"You need Windows XP Service Pack 1 and Hotfix KB822603 to use the device with full performance. Please visit

http://www.blahblah.com

and update your Windows Installation"

Should I do the hotfix? Will it revert my system back, or is it still an issue w/SP2? Why wouldn't MS integrate this Hotfix with SP2?
Thanks,
--Jim

 

[wolluf]

Have you tried using the card - does it work at 2.0 speed?

 

[jsteph]

In this case, I don't know. I have an SD memory card and reader--the card should read at 11 MBps--but that's the USB 1.1 speed, so who knows? I don't have any benchmarker that can test if this is actually doing anything above USB 1.1 speeds.

The real problem is that I want to use one of the ports for a video capture, which must have 2.0 or I'll never get good video. When I use the video capture--it locks up the software program--which did not happen on another machine with the same software but a bona-fide USB 2.0 slot.

Thanks for any further insight on this,
--Jim

 

[linney]

822603 (

http://support.microsoft.com/?kbid=822603)

Availability of the Windows XP SP1 USB 1.1 and 2.0 Update.

The above is included on this list.

List of fixes included in Windows XP Service Pack 2

http://support.microsoft.com/default.aspx?scid=kb;[LN];811113#kb1

You might like to look at the last half of this thread and see if any of the suggestions or links mentioned are helpful?

Shut down stalls after connecting camera
thread779-1118122

 

[sggaunt]

As you may have noticed in that thread I have been looking a USB extender cards.
Some of the cards available from our usual supplier state
'Download required for Windows XP'
I think it may be down to whether or not the card manufacturer has looked at the XP issues.




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