To upgrade from Version 5.1 SP1 to Version 5.2
1. Open Internet Explorer and type ftp://
2. Type the username and password provided to you by prairieFyre.
3. Open the following directory: Version 5 Full Release Product Download/North America &
LAM/iQueue/Service Pack.
4. Download the zip file to your desktop.
5. Use WinZip to extract the file.
6. Copy the file to your DVD drive to create an installation DVD.
7. Open the file and double-click Setup.exe to perform the upgrade.
Table 3: Update action based on your release version
Release version Service pack required Uninstall, then reinstall
required
5.1 SP1 x
5.0.x x
3.2 x
Upgrading to Intelligent Queue Version 5.2 27
See “Installing Intelligent Queue V5.2” on page 37.
8. Click Start=>Shut Down=>Restart to restart the Intelligent Queue Serve