Unable to register dll and network problems

[susandcl]

I have to install and test the sofware that we design and sell then install it for customers and train them. I install all this software first on my laptop and play with it. Well I install it as my user with admin rights and have never had any problems until a couple of days ago. I am not able to register any dlls now so I can't run our software that depends on that. I also loose my network connections if I get on someone else's system through PC Anywhere. My MIS person said that I have messed up my system by installing the software as a user with admin rights instead of the administrator and that I need to uninstall everything and reinstall as admin. Does this sound valid? I just don't see how that is the problem. What I did do just before this was install a credit card program that we are going to sell but other people have installed it and they aren't all messed up like I am.

Any opinions, suggestions or questions are more than welcomed.

Thanks,
Susan

 

[pctechnician]

could be something screwy with the code. bring it back to the programmers, let them handle it.

try an uninstall, re-install, or even loaded the program on a nice fresh prestine install.

That's how i get through 90% percent of my problems. I try different scenarios, and try to re-create the problem.

I've never used PC Anywhere so i cant help ya there. isn't that a terminal emulator ? I don't think that program and you being dropped from PC anywhere are related, unless that program is related to the functionality of pc anywhere.

A+,Network+,MCP