Unable to Connect to Target Host

[denacho]

not sure that this really is a TS issue, but trying any avenue i can to help this user out. we have a Win2K3 TS server set up and successfully serving the app it should. we have some home users that connect to our network using Juniper Network's Neoteris. they log in with a Local "Juniper" account (local to the Neoteris server and not one that i administer). anyway, they create a TS bookmark and config it to use a local account that i did set up on the TS server that matches their Neoteris account. when they click the bookmark link they get a popup that reads: (Title Bar) Windows Terminal ServerP... (that's all I can see), (Message) Unable to connect to target host. OK

I log into Neoteris using an AD account. But tried my own test by creating a bookmark to the TS server using the local account i created for our tester and i get through just fine. i don't know a thing about Juniper/Neoteris (and our admin guy is out today), but i'm wondering if that's my issue. anyone familiar with TS and Juniper/Neoteris that could offer some advice?

 

[58sniper]

Are you testing internally or externally? Is the TS port (3389) forwarding to your TS box?

Pat Richard, MCSE(2) MCSA:Messaging, CNA(2)

 

[denacho]

i was testing mine internally, but the user was testing externally. how do i find if the TS port is forwarding to TS server? are you talking about a port on our Juniper box or a port on the TS server?

btw: she was able to get it to work by configuring her bookmark to include the servername with the username. i'd still like to look into your suggestion though for my own info.