UMS and exchange 2010 help

[NYSTECH]

IPO 500 v2 7.0.23 VM pro 7.0.23 Exchange 2010.

I am trying to implement this for 1st time and am having some issues.

I am trying to utilize Exchange 2010 as the store and have the phones sync with it.

I followed the Exchange 2007 installation(2010 docs not available) and was at least able to get the VM to e-mail to work but can't get them to sync so I can use outlook to delete etc..

I don't usally work on programming the exchange 2010 but am trying..

I assigned the voicemail user account “full access” permissions on the exchange mailboxes I want UMS on? This is one thing that is not in the docs that I can find so far.

Anything else I should look at would be appreciated..

 

[kholladay]

Make sure you have a password for the user in Manager on the User's voicemail tab or it will not sync. And yes Full Access is the easiest way to allow permission.

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[NYSTECH]

Yes! Have VM passwords set for users.. Still no sync

Thanks

 

[tlpeter]

Did you install IIS before you installed VMPro?
This is needed for UMS to do anything with the voicemail messages.


BAZINGA!

I'm not insane, my mother had me tested!

 

[kholladay]

And what do you see in DbgView?

http://www.ipofficehelp.com/FreeFiles/dbgview.zip

Set the trace to 8.

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[NYSTECH]

Yes IIS was installed before VM pro.. Server is also running CCR so this was prereq... Will need to try the debug monitor but I need to ask if I am seeing the VM to e-mail working what am I looking for to see if they sync?

 

[kholladay]

Launch DbgView and select View > Debug Filters. Change the drop down top right to 8 Trace. Then scroll down the list of IDs and turn off all after 7e except 14, 66 and 19 (Email and the two MAPI options)

Paste that here.



Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[NYSTECH]

Just a follow up.. It is working now.. Customer did no assign proper permissions to the account on their Exchange 2010 Server.

Thanks for all your input.. It is always appreciated..