Trying to setup a new IP Phone - 5621

[isitech]

I am trying to get my newest member setup on a Remote IP phone (5621). When it goes through the process of trying to discover the IPO Control Unit, it stops at the Discover 192.168.42.1

I am using MultiTech RF830 RouteFinders on each end. I have established a VPN Tunnel between the two sites. I can ping the phone on the far end and the router on the far end. I am not able to see the IPO Control Unit from the Remote site. Can someone tell me how to make the IPO visible? I have created Packet Filters to allow every thing to see everything else accept the IPO. Is this an issue with the IP Routes in the IPO?

 

[isitech]

I should note that I am using an IP406 V2 - R4.0(5). It has two Digital extensions and one local IP phone - 5621 all working fine. I am trying to setup a remote user.

 

[tlpeter]

create an ip route in the ipoffice to your vpn router at the office
then it propably will work


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[tlpeter]

also do you use dhcp or a static adres for the phone ?
with static it must be an adresof the remote location
this must also be set in manager


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[isitech]

I created the IP Route and the phone is connecting but there is not voice. I can see the connection in the screen. Is this an example of the compression type missmatch?

 

[tlpeter]

set a codec don't leave it on automatic
try to use 729
this setting doesn't need a lot of bandwith
alsosettingsin your vpn router can be the problem
if possible set QOS


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[kwing112000]

You may be able to look in the Multitech and see if it is dropping ang traffic. No speech is usually an H323 issue.

 

[isitech]

I am using the MultTech RF830 and there does not seem to be QoS support for this router. I found a setting under the Extension>VoIP setting for H450 Support. It was set for H450. I changed it to none. Also, put H.323 passthrough support on the routefinder and it seems to have voice now.