Submitting Changes when Busy - Voicemail Pro 3.2 1

[jual]

Is it possible to force changes to be applied whilst people are picking up voicemails or held in queue's etc?

I don't want to disconnect callers but I don't want to wait all day to make a change either.

Is there anyway round it?

 

[kholladay]

Restarting the VM services wouldn't disconnect anyone in queue but would cut off anyone checking or leaving a voicemail message.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[jual]

Really? That's new to me.

I'll go test that theory.

Thanks!

 

[kholladay]

Queued callers just wouldn't hear the prompts until VM were back online.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[jual]

Excellent, it only took a couple of seconds to restart the service and my changes have gone live.

That solves it for me.

Thanks for your help!