caper11752
IS-IT--Management
Does anyone know if the values in the Split/Skill Call Profile window are stored in a table in CMS? If so, would you happen to know the name of it?
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Split/Skill Call Profiles - Is There a Table?
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Pressing the F1 key while in the report will bring up the Help file, which contains the following information:
The database items for the Split/Skill Call Profile Report are stored in the dsplit (daily), wsplit (weekly), and msplit (monthly) tables.
Susan
You can have it all. You just can't have it all at once.
The database items for the Split/Skill Call Profile Report are stored in the dsplit (daily), wsplit (weekly), and msplit (monthly) tables.
Susan
You can have it all. You just can't have it all at once.
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