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Soft Console: Unselect Extensions from View

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linhawaii

Technical User
Apr 30, 2001
60
US
Currently have an IP500 running 4.0.14. The receptionist has Soft Console...not sure which version but on of the last two releases I believe.

In her list, she does not want to see extensions that are not used or faxes. I was able to mark the faxes exclude from directory and those don't show in the list of extensions in Soft Console. I also don't want her to see x 420, so I marked it exclude from directory and that extension does not show in the list.

The extensions that do not have anything plugged into the ports and have user items marked with exclude from directory, those still show up....I have 20 or so that are just worthless and no matter what I do they show up....

(Delete user, add user, renumber port etc...)

Suggestions? Thanks
 
I would delete the profile from MyDocuments Softconsole, and open Softconsole again. But this time Select Ex Directory before doing so.
 
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