SNMP on AVAYA IP OFFICE with IP PHONES

[FreightTrain]

Guys I have a customer who has deployed Spiceworks for there Help Desk and for inventorying the system and there IP desk phones currently are not discoverable. There IT guy sent me this "We’ve set the SNMPSTRING parameter in the scope of our DHCP server and restarted the phones but they are *not* being recognized but our scanning software. SNMP has been enabled in IP Office Manager and it *is* being recognized by our scanning software." Any ideas?? thanks for you help!

"When all else fails call for backup

 

[intrigrant]

SNMP setting in IP Office has no impact on the IP Phones.
SNMP for IP Phones must be setup in the 46xxsettings.txt file loaded by the phone during the boot process from the fileserver as provided by the DHCP server.
So any change in the file will need the phones to reboot to make the changes active.

[pre]##################### SNMP SETTINGS ######################
##
## SNMPSTRING specifies a security string that must be included in SNMP query messages
## for the query to be processed.
## Valid values contain 0 through 32 ASCII alphanumeric characters.
## The default value is null ("") unless indicated otherwise below.
## A null value results in SNMP being disabled.
## Note: Setting this parameter via CM (for H.323) or PPM (for SIP) is more secure
## because this file can usually be accessed and read by anyone on the network.
## Setting the value in this file is intended primarily for configurations with
## older versions of telephone, CM or PPM software that do not support setting
## this value from the server.
## This parameter is supported by:
## 96x1 H.323 R6.0 and later
## 96x1 SIP R6.0 and later
## 96x0 H.323 R1.0 and later
## 96x0 SIP R1.0 and later
## 46xx H.323 R1.0 and later (default is "public" prior to R2.6)
## 46xx SIP R2.2 and later (default is "public")
## 364x SIP R1.1 and later
## 16xx H.323 R1.0 and later
## 16CC SIP R1.0 and later
## 1603 SIP R1.0 and later
## SET SNMPSTRING mystring
##
## SNMPADDR specifies a list of source IP addresses from which SNMP query messages
## will be accepted and processed.
## Addresses can be in dotted-decimal (IPv4), colon-hex (IPv6, if supported), or
## DNS name format, separated by commas without any intervening spaces.
## The list can contain up to 255 characters; the default value is null ("").
## This parameter is supported by:
## 96x1 H.323 R6.0 and later
## 96x1 SIP R6.0 and later
## 96x0 H.323 R1.0 and later
## 96x0 SIP R1.0 and later
## 46xx H.323 R1.0 and later
## 46xx SIP R2.2 and later
## 364x SIP R1.1 and later
## 16xx H.323 R1.0 and later
## 16CC SIP R1.0 and later
## 1603 SIP R1.0 and later
## SET SNMPADD 192.168.0.22,192.168.0.23[/pre]

 

[FreightTrain]

Thanks man this is great information!!!!

"When all else fails call for backup