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SIP Trunk calls displaying Trunk Attribute Label name on 69series IP Phones

Tinos

Technical User
Nov 5, 2014
715
BW
Hi all.
I have a 3300 which has a newly configured SIP trunk which is working fine however outgoing calls display Trunk Attribute Label name. If the Label name is removed and left blank, phones start display Trunk channel number like Trunk XXXX. How can I disable trunk information from getting displayed and let only the dialed number show?
 
In the phone COS try setting Display Dialed Digits during Outgoing Calls to Yes. "Select "Yes" to retain dialed digits on the LCD display of Mitel display telephones and attendant consoles after an outgoing call is connected. If the call is transferred or placed on Hold and retrieved from another telephone, the dialed digits appear on the display of the new telephone."
 
Outgoing Dialed Digits are already displaying together with Trunk Label. It is required to show Outgoing Digits only without the Trunk Label info/detail.
Please advise on how to stop the Trunk Label/ Channel info from displaying.
 
I have put just a period in the trunk label in the past to make this less annoying. You could also label it was something like Calling, have done similar in the past to indicate paging via the trunk label.
 
Last edited:

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