SIP Gotcha

[KCFLHRC]

FYI, this bit us on a cut Friday night. We had all the SIP programming done to a Vocera System but you could still not make a call in either direction. Problem was under the System Tab and then under the Telephony Tab there is a Maximum SIP Sessions, by default this is set to "0". We just made it 48 since that was how many SIP licenses we had. After that all worked fine.

 

[joe2938]

That's great but this is IP Office forum

 

[Pepp77]

And this is an IP Office post - Vocera is the third party SIP provider.

| ACSS SME |

 

[joe2938]

ok got ya sorry

 

[KCFLHRC]

Vocera is actually a Wireless Voice Pendant system the Nurses at this Hospital use. The integration is SIP. But this will hold true for any SIP connected device to IPO. We replaced a CS1000 with this new Server Edition IPO.

 

[Pepp77]

Yeah, the new setting was bought in at 9.1 and has caught many people out.

| ACSS SME |

 

[derfloh]

But it's only on server edition.

 

[qtelcom]

yep ran into the exact same thing. Maximum SIP Sessions, server edition only. good times indeed.