Siemens Phonemail Errors... Please help!

[onsitephoneguy]

I am working on a Siemens Phonemail system model 7652 with software version 6.4.3. I received some errors in the TALog that indicated a nonrecoverable hard disk error, but when I look at the hderror log, I get a few valid entries then this -- "The 159 th entry in Cumulative Error File is not valid." -- which repeats all the way to the 511th entry. When I try to run ReassignBlock, it just tells me that the Cumulative Error File is not valid and cancels out. I circumvented the issue by running ScanDisk to identify the bad blocks, after which I was able to ReassignBlock. The system is working fine now.
My question is... how can I fix the problem with the hderror log? Can it be cleared? Fixupdatabase and fixvoicefiles did not resolve it.

Thanks in advance for any help on this one!!!

Joe

 

[PERRYPJ]

NO THE HDE ERROR LOG CAN'T BE CLEARED WITH THE TECH PASSWORD, I BELIEVE IT CAN WITH THE FACTORY WHICH I DON'T HAVE. I WOULD RUN THE SCANDISK A COUPLE MORE TIMES TO MAKE SURE YOU HAVE ALL THE BAD SECTORS.
I REALLY DON'T LOOK AT THE HDE LIST IF I SEE THAT I'M TAKING NONRECOVERABLE HD ERROR I NORMALLY JUST CHECK THE REASSIGNMENT IF THERE ARE ANY IN THERE YOU REASSIGN THEM

OLD ROLMEN WORKING ON NORTELS