Hello Folks,
we have a norstar phone system here, with 4 digit DNs. my boss asked me to run a fax line to a certain cubicle, i tried to mirror the settings from other fax machine that are setup but no luck. I talked to the admin that was here in the past and he mentioned that i have to tie the fax number somehow with the DN extension. i can't find anything on that in the manaul i have.
currently there are 3 fax machines that send/receive however the DNs that these machines are connected to are different from the fax number, how are they connected that's what i'm trying to figure out.
and also why is it when i plug a fax machine to a working DN extension i get no dial tone, and when i plug a phone to one of the DNs that service to fax machines, the phone is dead.
Please help, as i found nothing on the web, the documentation talks about Fax overflow mailboxes and fax on demand which i don't think is what i need to set up.
thanks in advance.
we have a norstar phone system here, with 4 digit DNs. my boss asked me to run a fax line to a certain cubicle, i tried to mirror the settings from other fax machine that are setup but no luck. I talked to the admin that was here in the past and he mentioned that i have to tie the fax number somehow with the DN extension. i can't find anything on that in the manaul i have.
currently there are 3 fax machines that send/receive however the DNs that these machines are connected to are different from the fax number, how are they connected that's what i'm trying to figure out.
and also why is it when i plug a fax machine to a working DN extension i get no dial tone, and when i plug a phone to one of the DNs that service to fax machines, the phone is dead.
Please help, as i found nothing on the web, the documentation talks about Fax overflow mailboxes and fax on demand which i don't think is what i need to set up.
thanks in advance.