Server Won't Respond

[jpollack]

I noticed this morning that the tape did not eject after a backup, so I tried to logon to the machine. The logon stopped and all I have is screen with my mouse curser that I can move and ctrl alt delete does not work. Employees can't connect to printers, but the mail server is still working. I am able to connect to the event viewer. I don't want to just turn the server off. Any and all help please.


John

 

[jpollack]

The only strange error in event viewer is ID:9. Which translates to Soure: adpu160m, the device,\scsi\adpu160m2 did not respond.

 

[justin42279]

The important thing is to find out which device that is.

Its connected to your scsi controller. Possibly a tape drive.

Unfortunately, you may just have to reboot but you should begin troubleshooting that error. May just be a one time thing, possible bad scsi controller or bad device. I had that event 9 errors come up before and it turned out to be a precurser to my harddrive getting ready to die. As I said, its important to find out what that device is.

Justin

 

[jpollack]

I am suspecting that the tape device is the culprit.

 

[jpollack]

According to HP the power will just be killed. However, I am not sure if the tech knew what he was talking about.
Does anyone know? Proliant 350ml g3.

John

 

[wazzup2474]

try to termianl into the server and do a restart and then touble shoot the tape backup

 

[jpollack]

I was going to try that also.

 

[jpollack]

Can't log in with t-server.

 

[justin42279]

What is stopping you from killing power and rebooting the server. If nothing else will work its your only choice.

 

[jpollack]

This server host the mail and people are here working. I will kill the power after 5pm. I hope hard-rebooting does not mess with the file system.

John

 

[jpollack]

The hard reboot went well.