I have my S8720 running HTTPS for my 9630 and 4610SW ip phones. I edit the 46xxsettings.txt file on my laptop then save it. I then go to the webpage of the S8720 and download the file from my hard drive to the server. I then open a telnet session to my S8720 and move the file from the /ftp/ folder to the /tftpboot/ folder. It overwrites the 46xxsettings.txt that is already there and then I reboot the phones. It then pulls in the correct 46xxsettings.txt file.
If you download a file from your PC that is not part of a .tar file then it puts it in the /ftp/ folder. If the file you download is a .tar, and you check the box that says to install the file, then it puts it in the /tftpboot/ folder.
When you go to support.avaya.com, you can get the 46xxH323.tar file (can't remember the actual file name) and it will install in the correct folder on the 8720.
The problem is that AVAYA doesn't have a 96xxh323.tar file, it's only .exe and .zip so if you download it to the 8720, it puts it in the /ftp/ folder.
You have to move the settings.txt file and any other associated file with the 96xx phones in order for them to boot correctly.
Telnet to the S8300 through a DOS command line using the same login and password you use for Web or ASA access. The commands involved are
"cd /var/home/ftp/pub"
"pwd" (to verify you are in the correct directory)
"ls -l" (to display the files in the /pub directory)
"mv 46xxsettings.txt /tftpboot" (substitute any file name for 46xx)
You may receive a message that the file you are moving already exists and do you want to over write the file. Enter y to confirm.
You may also use the "cp" copy command in place of the "mv" move command.
I worked with AVAYA tier 3 for weeks and they finally moved the file for me then I figured out the above commands and can now do it myself at will. I also complained to AVAY and suggested that they edit the "Download" webpage for the 8720 and add two radio buttons. One to select the FTP folder and one to select the tftpboot folder. That way we can control where the files are going. I doubt they will do anything though.
I knew how to move files over, I was just unaware that the TFTPBOOT directory was also the HTTP directory....interesting. when I get the S8720 setup I'll give it a shot.
Everybody, please note that there are a lot of limitations in using S8xxx servers as fileservers for ip phones (either with TFTP or HTTPS protocol). S87xx servers should not be used for downloading f/w to phones if you have more than 1000 ip phones... Downloading f/w from servers can overload the network connections causing problems with network links to IPSI boards (if control network and customer network are the same) and increase processor occupancy causing call processing problems
The HTTP/HTTPS admin guide says not to use the 87xx server if you have more than 300 IP phones*. Even at that amount the processor occupancy went from 7% to 10%.
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