Remote call forwarding

[geoff84]

This has been requested from one of our customers.
Does anyone know if it is possible to change the call forward / divert destination of a particular extension from another extension? Can it be done via shortcodes?

IP500 @ 4.0.7

Thanks

 

[PlatinumGuy]

You can do this with VM Pro using a play configuration action.

You do this if you log on as that user, either on a phone or using PM.

I do not know of a short code you can create to do that.

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[geoff84]

Thanks for this.
I'd thought of logging in as that user but the customer wants it as simple as can be (don't they always). They have VMpro so I'll give that a go.

 

[mattKnight]

Softconsole is a another option

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[PlatinumGuy]

Yes, forgot that.

If you have soft console you can force settings like that from soft console.

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