almostretired
Vendor
- Jan 20, 2004
- 23
I just installed a CP 100 Ver 2.0 on an existing CICS. Everything works fine except cannot forward calls to the CP on a Rings DA. F985 brings up the B2 DN instead of the B1 DN and I can not forward calls No Answer.
I have tried changing the CICS ports the CP is on and F985 always brings up the B2 DN. Everything else works, calls are answered by the AA, routed properly but will not reach a mailbox on a no answer. I tried changing ports on the CICS with the same result.
Oddly, calls into the Auto Attendant and the caller presses * and a DN/mailbox number (they're the same) go through to the mailbox just fine.
If I call forward to the B1 DN calls just ring and ring. I cannot enter the B2 DN that F985 gives me into the CICS. It takes the first digit but not the second.
I've probably done 75 to 100 of these and never seen this before.
Any one have any suggestions?
As this system came from another location, I did do the REINSTALL to drop from 3 to 2 digit DNs.
I have tried changing the CICS ports the CP is on and F985 always brings up the B2 DN. Everything else works, calls are answered by the AA, routed properly but will not reach a mailbox on a no answer. I tried changing ports on the CICS with the same result.
Oddly, calls into the Auto Attendant and the caller presses * and a DN/mailbox number (they're the same) go through to the mailbox just fine.
If I call forward to the B1 DN calls just ring and ring. I cannot enter the B2 DN that F985 gives me into the CICS. It takes the first digit but not the second.
I've probably done 75 to 100 of these and never seen this before.
Any one have any suggestions?
As this system came from another location, I did do the REINSTALL to drop from 3 to 2 digit DNs.
