recover deleted emails

[vostok1]

Hi. Would anybody please know the way to recover deleted emails for 1 user?

Windows 2000 Server SP4, Exchange 2003

A sales manager deleted her about 1000 emails. How did she do it? Don't ask me... The oldest email dates to about a year ago when she was hired. What is the way to recover her emails?

Thanks if replies.

 

[bustamove]

when did this happen?
what's your delete retention time?

 

[vostok1]

It happened today. The delete retention time is 7 days, so
I was able to recover only a fraction of the deleted emails
so far.

 

[vostok1]

Actually, I realized that I was able to recover only the files deleted thru " Empty Deleted Items ". The Exchange still sees the correct number of her emails (Total Items) in her Mailbox Store, but the size is only about 40k - the current mailbox size. What she says she did: "I do not know what happened, it
dissapeared".

 

[markdmac]

take a look within Outlook. Go to deleted items. Then you can use Recover Deleted Items (either in Tools or Actions menu can't remember which).

I hope you find this post helpful.

Regards,

Mark

 

[vostok1]

Thanks. Thats what I did and was able to recover only emails deleted in the past 7 days thru the Empty "Delete Files" Folder command in Outlook; therefore, emails of no value.

 

[markdmac]

Do you have a backup? Restore the InfoStore, Exmerge her mailbox out. Put back the newer version of InfoStore and ExMerge her data back in.



I hope you find this post helpful.

Regards,

Mark

 

[vostok1]

Thanks Mark. I'm going to look into this. I believe this
is the perfect solution.