"Cannot Start Microsoft Outlook" 1

[Mictain]

Hi All,

That's the highly informative message that greets me at home when I try and start Outlook 2000 on my ME machine!

I tried to repair the office installation but got the following message:

"Error 1402. Could not open key: UNKNOWN\Installer\Components\[Long Row Of Digits]. Verify that you have sufficient access to that key, or contact your support personnel."

So I tried re-installing Outlook and got the same message. Then I tried uninstalling Office and got the same message, so it seems I can't do anything with it at all!

I haven't added any software or hardware recently and had no problems using the program previously.

Any ideas, please? I'm stumped!

TIA,

Neil.

 

[mot98]

Check out this link....

http://support.microsoft.com/?kbid=236427

Should solve your problem. mot98


"Victory goes to the player who makes the next-to-last mistake."
- Chessmaster Savielly Grigorievitch Tartakower (1887-1956)

 

[Mictain]

Excellent mot98, thanks! That did the trick