Problems with license for SAP R/3 Oracle

[guilhh]

The feature "Legato NetWorker Module for EMC Symmetrix for SAP/R3 on Oracle/32" is not properly enabled for client sapdev.

We aren´t using EMC Symmetrix. Our licenses are originally installed in a UNIX Server. After a new installation (Windows 2003 - Legato 7.1.3) we installed new licenses for the server and used the Option Transfer for the rest of all.

Installed license:
NetWorker Module for SAP R/3 on Oracle, Windows Client/1
- Authorized - No expiration date
- License type Z15

We done the same for SQL Server license and it´s working fine.

Anybody knows what is going wrong?

Regards ... Guilherme.

nsrlic> detail

SERVER (UNIVERSAL) CLIENT LICENSES
Available: 10
Used: 4
Borrowed from Server: 0
Remaining: 6
Connected Clients: sapdev, sapqas, sqldev, bkpsrv.matriz.com;

WORKSTATION CLIENT LICENSES
Available: 0
Used: 0
Remaining: 0
Connected Clients: ;

CLUSTER CLIENT LICENSES
Available: 0
Used: 0
Borrowed from Cluster for NT: 0
Borrowed from Cluster for UNIX: 0
Borrowed from Cluster for LINUX: 0
Remaining: 0
Connected Clients: ;

NT CLUSTER CLIENT LICENSES
Available: 2
Used: 0
Remaining: 2
Connected Clients: ;

UNIX CLUSTER CLIENT LICENSES
Available: 0
Used: 0
Remaining: 0
Connected Clients: ;

LINUX CLUSTER CLIENT LICENSES
Available: 0
Used: 0
Remaining: 0
Connected Clients: ;

NDMP CLIENT LICENSES
Available: 0
Used: 0
Remaining: 0
Connected Clients: ;

SERVER/CLUSTER CLIENT TYPES
AIX: 0
Digital UNIX: 0
HP UX: 0
HP MPE: 0
Linux: 0
NetWare: 0
Network Appliance: 0
IBM DYNIX/ptx: 0
SGI: 0
Solaris: 0
SunOS: 0
UnixWare: 0
Windows NT Server: 4

WORKSTATION CLIENT TYPES
DOS: 0
Macintosh: 0
OS/2: 0
Windows 3.1x: 0
Windows 95: 0
Windows NT Workstation: 0
UX/4800: 0
Others: 0

Defined Clients: ;
PRE-5.0 CLIENT TYPES: ;

APPLICATION LICENSES

NetWorker Module for Microsoft SQL Server
Available: 1
Used: 1
Remaining: 0
Connected Clients: sqldev;

BusinesSuite Module for SAP R/3 Oracle
Available: 2
Used: 0
Remaining: 2
Connected Clients: ;

CLIENT PAKS: none;

CLIENT TYPES ALLOWED: Windows 3.1x client,
Windows 95 client,
Windows NT Server client,
Windows NT Workstation client;

 

[605]

Most likely you got the wrong license code.

Run "nsrcap -nvv -c enabler". It will tell you much more about the license, expecially the product code. Then compare this number with the price list - it should tell you another number (i hope).

 

[guilhh]

License for SQL Server (that´s fine)
nsrcap -nv -c 7be6fd-378778-2ce4c1
Read an enabler:
name: NetWorker Module for Microsoft SQL Server/9
enabler code: 7be6fd-378778-2ce4c1
license type: Z9
demo days: 45 days
nsrcap: License enabler code is valid.

License for SAP R/3 Oracle (Unix)
nsrcap -nvv -c c44146-883006-27628e
Read an enabler:
name: NetWorker Module for SAP R/3 on Oracle, UNIX Client/1 (2461, 8947, 2561, 8977, 2661, 2665, 8967, 2161, 2162)
enabler code: c44146-883006-27628e (001011177)
license type: D15
demo days: 45 days
nsrcap: License enabler code is valid.

License for SAP R/3 Oracle (Windows)
nsrcap -nvv -c a5bc27-675152-2cd0ef
Read an enabler:
name: NetWorker Module for SAP R/3 on Oracle, Windows Client/1 (2961, 2965)
enabler code: a5bc27-675152-2cd0ef (012060604)
license type: Z15
demo days: 45 days
nsrcap: License enabler code is valid.

 

[605]

The right product code is missing ...

LIC-002019 NetWorker Application Module for EMC Symmetrix for SAP R/3 on Oracle UNIX

 

[guilhh]

We are not using EMC Symmetrix (we are using HP/Compaq EMA-12000 in fact). Anyway, our backup uses LAN (not SAN).Why Networker is asking for that license?

At

http://www.legato.com/support/websupport/obsolescence.htm

we found 2019 as you told, but 2965 is also valid, isn´t it?

What is the url with the actual licenses (price list)?

 

[605]

Sorry, i read to fast. You clearly stated that you don't use a Symmetrix.

Although i remember problems a while ago "in that area" i cannot remember the details. You should probably open a support case.

The price list not available to everybody but it is available from Partnernet.

 

[guilhh]

Apparently it´s a bug. Legato is working to fix it.

 

[guilhh]

We were using "SAP R/3 Oracle: 2.1.001".

With "SAP R/3 Oracle: 3.0.1" the problem didn´t happen.