Problems with automatic upates

[torledo]

We've used group policy to instruct our locked down windows XP clients to fetch windows updates from MS servers. Unfortunately after checking the logs it appears as if the process isn't comlpeting. Here is a sample entry for this morning. Can anyone identify what the problem is;

2005-01-11 07:12:29-0000 992 7a8 Successfully launched client for directive 3
2005-01-11 07:13:10-0000 992 424 Error 80072efd occurred while downloading update; notifying dependent calls.
2005-01-11 07:13:10-0000 992 534 WU client calls back to download call {005BF6F7-B192-4991-B34A-168863FFF9FC} with code Call progress and error 0

2005-01-11 07:13:10-0000 992 7a8 AU received event of 0
2005-01-11 07:32:57-0000 992 534 WU client calls back to download call {005BF6F7-B192-4991-B34A-168863FFF9FC} with code Call progress and error 0
2005-01-11 07:33:11-0000 992 7a8 AU received event of 1
2005-01-11 07:33:11-0000 992 7a8 Successfully launched client for directive 3
2005-01-11 07:33:51-0000 992 690 Error 80072efd occurred while downloading update; notifying dependent calls.
2005-01-11 07:33:51-0000 992 3f4 WU client calls back to download call {005BF6F7-B192-4991-B34A-168863FFF9FC} with code Call progress and error 0
2005-01-11 07:33:51-0000 992 7a8 AU received event of 0
2005-01-11 07:49:17-0000 628 4d4 Trying to make out of proc datastore active
2005-01-11 07:49:18-0000 628 4d4 Out of proc datastore is now active
2005-01-11 07:49:50-0000 992 3f4 Send failed with hr = 80072efd.
2005-01-11 07:49:50-0000 992 3f4 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 07:50:11-0000 992 3f4 Send failed with hr = 80072efd.
2005-01-11 07:50:11-0000 992 3f4 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 07:50:32-0000 992 3f4 Send failed with hr = 80072efd.
2005-01-11 07:50:32-0000 992 3f4 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 07:50:53-0000 992 3f4 Send failed with hr = 80072efd.
2005-01-11 07:50:53-0000 992 3f4 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 07:50:53-0000 992 3f4 DM: WinHttpDownloadFile failed with 0x80072efd.
2005-01-11 07:50:53-0000 992 3f4 DM: DownloadOdf failed with 0x80072efd.
2005-01-11 07:50:53-0000 992 3f4 DM: Refresh failed with 0x80072efd.
2005-01-11 07:51:05-0000 992 3f4 WU client calls back to download call {005BF6F7-B192-4991-B34A-168863FFF9FC} with code Call progress and error 0
2005-01-11 07:51:19-0000 992 7a8 AU received event of 1
2005-01-11 07:51:19-0000 992 7a8 Successfully launched client for directive 3
2005-01-11 07:51:47-0000 992 654 Error 80072efd occurred while downloading update; notifying dependent calls.
2005-01-11 07:51:47-0000 992 534 WU client calls back to download call {005BF6F7-B192-4991-B34A-168863FFF9FC} with code Call progress and error 0
2005-01-11 07:51:47-0000 992 7a8 AU received event of 0
2005-01-11 07:56:05-0000 628 4d4 Out of proc datastore is shutting down
2005-01-11 07:56:06-0000 628 4d4 Out of proc datastore is now inactive
2005-01-11 08:02:26-0000 992 7a8 AU received event of 1
2005-01-11 08:02:26-0000 992 7a8 WU client succeeds CClientCallRecorder::BeginFindUpdates from AutomaticUpdates with call id {625CEA00-3405-4272-B2A1-363503F55340}
2005-01-11 08:02:26-0000 992 698 WU client executing call {625CEA00-3405-4272-B2A1-363503F55340} of type Search Call
2005-01-11 08:02:26-0000 992 698 Checking for different Redirector at:

http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab

2005-01-11 08:02:58-0000 992 698 Send failed with hr = 80072efd.
2005-01-11 08:02:58-0000 992 698 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 08:03:19-0000 992 698 Send failed with hr = 80072efd.
2005-01-11 08:03:19-0000 992 698 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 08:03:40-0000 992 698 Send failed with hr = 80072efd.
2005-01-11 08:03:40-0000 992 698 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 08:04:01-0000 992 698 Send failed with hr = 80072efd.
2005-01-11 08:04:01-0000 992 698 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 08:04:01-0000 992 698 DownloadFileInternal failed for

http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab:

error 0x80072efd
2005-01-11 08:04:01-0000 992 698 Failed to download the Redirector cab on try 1: 0x80072efd
2005-01-11 08:04:01-0000 992 698 Checking for different Redirector at:

http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab

2005-01-11 08:04:56-0000 992 698 Send failed with hr = 80072efd.
2005-01-11 08:04:56-0000 992 698 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 08:05:38-0000 992 698 Send failed with hr = 80072efd.
2005-01-11 08:05:38-0000 992 698 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 08:06:20-0000 992 698 Send failed with hr = 80072efd.
2005-01-11 08:06:20-0000 992 698 SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-11 08:06:20-0000 992 698 DownloadFileInternal failed for

http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab:

error 0x80072efd
2005-01-11 08:06:20-0000 992 698 Failed to download the Redirector cab on try 2: 0x80072efd
2005-01-11 08:06:20-0000 992 698 Checking for different Redirector at:

http://windowsupdate.microsoft.com/v5/redir/wuredir.cab

Although i've read that the 80072efd error is normally associated with SUS, we are not using SUS and have avoided configuring SUS related group policy entries

 

[aftertaf]

if your windows update clients access the internet via a proxy, they can't automatically download from windows update when piloted by SUS..
or something like that.
i read this somewhere
(not being very helpful, am i... not enough coffee yet this morning)

google windows update / sus with a proxy, you might find better info..
Pretty sure it is not possible with a proxy...



Aftertaf (david)
MCSA 2003

 

[aftertaf]

maybe more relevant
seeing as you dont have SUS...

Contributed By: Peter H. [29/8/03]
I had the same error message when I tried to sync with the Microsoft server. The problem is that my firewall denied any Active X pages. Allowing Active X pages resolved the problem.
or here

Finding a solution for the 0x80072EFD error

http://www.updatexp.com/0x80072efd.html

good luck...

Aftertaf (david)
MCSA 2003

 

[torledo]

thanks david,

i've tried the suggestions in the link but still no joy. I'm not sure what to do next, as there is very little in the way of info regarding our particular setup for windowsupdates. (i.e no SUS in a AD environment)

 

[karlisi]

Are you using proxy?

===
Karlis
ECDL; MCP

 

[torledo]

Karlisi,

In answer to ur question, yes we are using a proxy. We've now resolved the problem - we just needed to set the computer proxy config (winHTTP proxy) to the admin proxy config using the proxycfg -u on each machine. I've now encountered a slightly less troublesome problem. Something to do with windows update versions on certain machines i think. I will start a new thread with more details of the problem.

thanks all