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- Thread starter DigitalG
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Northeaster01
Vendor
Thanks for the replies!
Tommy - I guess by using the park buttons, you avoid having to remove idle line preference or ringing line preference, as I assume thye will only pick up ringing appearances (by mistake) and not parked calls. If I am misunderstanding, please let me know.
Bill - Ironically, when we sell the systems, they are in Quick mode by default. But, as we are a lareg company, and wanted to be standardized for support calls, it was decided that we would change all systems immediately to Standard mode, regardless of how many sets or features the customers wanted. Perphaps we should rethink that!
Can you tell me if Quick mode actaully works better or differently as a key system, than a Standard version would if it had line appearances on all sets, and perhaps a couple of annoying features like ringing preference or idle preference removed?
Thanks in advance for any additional help!
Tommy - I guess by using the park buttons, you avoid having to remove idle line preference or ringing line preference, as I assume thye will only pick up ringing appearances (by mistake) and not parked calls. If I am misunderstanding, please let me know.
Bill - Ironically, when we sell the systems, they are in Quick mode by default. But, as we are a lareg company, and wanted to be standardized for support calls, it was decided that we would change all systems immediately to Standard mode, regardless of how many sets or features the customers wanted. Perphaps we should rethink that!
Can you tell me if Quick mode actaully works better or differently as a key system, than a Standard version would if it had line appearances on all sets, and perhaps a couple of annoying features like ringing preference or idle preference removed?
Thanks in advance for any additional help!
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- #24
The basic mode is just a Partner in Europe.
The Partner is EOS because it is old and not modern enough anymore.
Line appearances are almost as old as telephony is and that is why it is so hard to let go from.
But the time moves on and it is time to let it go and move on to the 21st century where IP is going to take over.
Darn, i am getting old
i just heard some music from the 1990's and it was great.
BAZINGA!
I'm not insane, my mother had me tested!
The Partner is EOS because it is old and not modern enough anymore.
Line appearances are almost as old as telephony is and that is why it is so hard to let go from.
But the time moves on and it is time to let it go and move on to the 21st century where IP is going to take over.
Darn, i am getting old
i just heard some music from the 1990's and it was great.BAZINGA!
I'm not insane, my mother had me tested!
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- #25
Northeaster01
Vendor
infonaut - ARS restrictions cannot be used, as the user does not dial 9, does not use the short code 9N, and therefore never gets the ARS route 50 Main.
I would use user short codes like 1N barred, but allow 1800N, etc.
If there is a better way, I hope someone else chimes in.
I would use user short codes like 1N barred, but allow 1800N, etc.
If there is a better way, I hope someone else chimes in.
Some customers just want to have lines appear. IPO doesn't do that well. Don't judge customers on that. Sometimes "Newer" doesn't always mean better. If I told you that you could drive your car without touching steering wheel but would have to put an implant into your head would you do it because it was "newer
Northeaster01
Vendor
Could anyone tell me what, if any differences there are between as system:
1. In quick mode / key system
2. In standard mode, but with line appearances on each set (set to immediate answer) and the incoming call route 0 with a destination of a phantom user (so incoming calls do not ring internal appearance keys, only trunk line appearances).
I realize many do not like this setup, but right now I am not asking for other ways to set it up, just what the differences are.
Thanks in advance!
1. In quick mode / key system
2. In standard mode, but with line appearances on each set (set to immediate answer) and the incoming call route 0 with a destination of a phantom user (so incoming calls do not ring internal appearance keys, only trunk line appearances).
I realize many do not like this setup, but right now I am not asking for other ways to set it up, just what the differences are.
Thanks in advance!
Quickmode is serverless.
So no:
IP phones or voicemail pro or CCR (who bothers) or one x portal or any of that stuff.
If you really need to use line appearances then you are better off with IPO mode.
BAZINGA!
I'm not insane, my mother had me tested!
So no:
IP phones or voicemail pro or CCR (who bothers) or one x portal or any of that stuff.
If you really need to use line appearances then you are better off with IPO mode.
BAZINGA!
I'm not insane, my mother had me tested!
people only want line appearance keys because that is what the last system made them do.
Program incoming call routes to ring a group.
multiple lines can ring the same group if needed
Call comes in, phone rings , user answers phone, simples.
the user can use either transfer or call park to redirect the call as necessary.
now the cust adds another line, no problem just set it with the same incoming group ID & it will ring the phones, no need to add additional line keys to each handset
cust moves into the 19th century & gets ISDN with DDI - line appearance cannot work with DDI but all of the above continues with no change.
Routing via line appearances also gets you call overflow, time based routing & manual night service/out of service modes
I can think of very few occasions where a separate line appearance key would be desirable, & none that cannot be achieved without one.
Computers are like Air conditioners:-
Both stop working when you open Windows
Program incoming call routes to ring a group.
multiple lines can ring the same group if needed
Call comes in, phone rings , user answers phone, simples.
the user can use either transfer or call park to redirect the call as necessary.
now the cust adds another line, no problem just set it with the same incoming group ID & it will ring the phones, no need to add additional line keys to each handset
cust moves into the 19th century & gets ISDN with DDI - line appearance cannot work with DDI but all of the above continues with no change.
Routing via line appearances also gets you call overflow, time based routing & manual night service/out of service modes
I can think of very few occasions where a separate line appearance key would be desirable, & none that cannot be achieved without one.
Computers are like Air conditioners:-
Both stop working when you open Windows
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