Phone Vlan Problem

[jcallen03]

I am doing a new IP Office 500v2 install. The software is 8.0.43. The phones are all 9621s. The switch is an Avaya 4524GT-PWR. The IP Office is doing DHCP for computers and phones. I am using the default IP scheme for LAN1 and LAN2.

I know the vlans are setup correctly on the switch. When I plug a phone in, it gets a 192.168.43.x address but it won't ever go to the phone vlan. If I take the data vlan off the port the phone is plugged into, it works no problem but I can't plug a computer into the back of the phone.

Is there some kind of extra setup I need to do with these phones to get them on the right vlan? Every other phone, I plug it in and it finds the right vlan.

Thanks everyone for the help.

 

[tlpeter]

You need to use ADAC.
this is an example for the 2500 series

! Embedded ASCII Configuration Generator Script
! Model = Ethernet Routing Switch 2526T-PWR
! Software version = v4.4.0.010
!
! Displaying only parameters different to default
!================================================
enable
configure terminal
!
! *** CORE ***
!

telnet-access logging all
cli password switch serial local
cli password switch telnet local
username "RO" "password" ro
username "username" "password" rw
!
! *** SNMP ***
!
!
! *** IP  ***
!
ip address switch 192.168.0.202
!
! *** IP Manager ***
!
!
! *** ASSET ID ***
!
!
! *** System Logging ***
!
!
! *** STACK ***
!
!
! *** Custom Banner ***
!
!
! *** STP (Phase 1) ***
!
spanning-tree port-mode auto
!
! *** VLAN ***
!
! Vlan 2 is the Voice VLAN configured by ADAC
! vlan create 2 type port
vlan name 1 "Data"
vlan configcontrol flexible
vlan members 1 6-20,25,27-28
! Vlan 2 is the Voice VLAN configured by ADAC
! vlan members 2 1-12,21-24,26
! !Vlan 2 is the Voice VLAN configured by ADAC
! vlan ports 1-5,21-24,26 pvid 2
vlan configcontrol autopvid
!
! *** IGMP ***
!
! ! Vlan 2 is the Voice VLAN configured by ADAC
!
! *** EAP ***
!
!
! *** EAP Guest VLAN ***
!
!
! *** EAP Fail Open VLAN ***
!
!
! *** EAP Voip VLAN ***
!
!
! *** Port Mirroring ***
!
!
! *** 802.1ab ***
!

!
! *** 802.1ab vendor-specific Avaya TLVs config ***
!
!
! *** QOS ***
!
!
! *** RMON ***
!
!
! *** Interface ***
!
!
! *** MLT (Phase 1) ***
!
!
! *** MAC-Based Security ***
!
!
! *** LACP ***
!
!
! *** ADAC ***
!
interface FastEthernet ALL
no adac detection port 6-12 mac
exit
interface FastEthernet ALL
adac port 6-12 enable
exit
adac voice-vlan 2
adac call-server-port 24
adac uplink-port 21,22,23,26
adac op-mode tagged-frames
adac enable
!
! *** STP (Phase 2) ***
!
spanning-tree port-mode normal
interface FastEthernet ALL
spanning-tree port 21-24,26 learning disable
exit
!
! *** VLAN Phase 2***
!
!
! *** MLT (Phase 2) ***
!
!
! *** PoE ***
!
!
! *** RTC ***
!
!
! *** AUR ***
!
!
! *** AAUR ***
!
!
! *** L3 ***
!
ip routing
interface vlan 2
ip address 10.10.40.251 255.255.255.0 2
exit
ip route 0.0.0.0 0.0.0.0 10.10.40.254 1
!
! *** IPV6 ***
!
!
! *** VLACP ***
!
!
! *** DHCP Relay ***
!
!
! *** L3 Protocols ***
!

! --- IP Directed Broadcast ---


! --- Proxy ARP ---


! --- UDP Broadcast Forwarding ---

!
! *** DHCP SNOOPING ***
!
!
! *** ARP INSPECTION ***
!
!
! *** IP SOURCE GUARD ***
!
!
! *** STACK MONITOR ***
!
!
! *** DHCP Server ***
!

BAZINGA!

I'm not insane, my mother had me tested!

 

[jcallen03]

I will give it a shot.

Thanks for the quick response.

 

[tlpeter]

Keep in mind that this file sets a username and password!!!!


BAZINGA!

I'm not insane, my mother had me tested!

 

[jcallen03]

One question...

adac call-server-port 24
adac uplink-port 21,22,23,26

What ports are these? I am assuming call-server-port connects to LAN1 on IPO. I only have 1 switch and a Cisco ASA router. Is the uplink-port the port that connects to the ASA?

Thanks.

 

[jcallen03]

A little bit more information...

On the switch, I have port 1 plugged into IPO LAN1. Port 22 is plugged into the ASA for IPO LAN1. Port 23 is plugged into the ASA for IPO LAN2. Port 24 is plugged into IPO LAN2.

All the rest of the ports are phones and workstations.

 

[tlpeter]

call server port is where the ipo is connected to the switch.
those other 4 ports are for vmpro server and for example a pc for maintenance or something similar.
In this case they are trunk ports and yes you should connect your router to the trunk port.



BAZINGA!

I'm not insane, my mother had me tested!