ericwilborn
Technical User
- May 16, 2012
- 20
Good afternoon,
Our office has several Avaya 9640, an IP 500 V2 control unit, and we used IP Office R7 Manager [7.0(31)] . When we miss a call but no voicemail is left, the Call Log button lights up on the phone. However, if a voicemail is left, that Call Log button does not light up. Our users would like that button to light up whenever a call is missed, whether or not a voicemail is left. Is there any way to do this?
Additional information: I do have the voicemail to email feature turned on. Forward for some users, alert for others. All users are currently under the Basic User profile.
Our office has several Avaya 9640, an IP 500 V2 control unit, and we used IP Office R7 Manager [7.0(31)] . When we miss a call but no voicemail is left, the Call Log button lights up on the phone. However, if a voicemail is left, that Call Log button does not light up. Our users would like that button to light up whenever a call is missed, whether or not a voicemail is left. Is there any way to do this?
Additional information: I do have the voicemail to email feature turned on. Forward for some users, alert for others. All users are currently under the Basic User profile.
